Online Course Purchases:

Our online courses come with a 30-Day no risk money back guarantee. For any reason you decide the program isn’t right for you we’ll give you a 100% refund. Your full satisfaction is our commitment. All requests for refunds are processed within 30 days. To cancel, send your request to lisadion@strategicadvisorsolutions.com.

Subscription Services

The Client may cancel any subscription service upon request. For initial purchases we ask for a 90 day commitment. All requests for refunds are processed within 30 days. To cancel, send your request to lisadion@strategicadvisorsolutions.com.

Coaching Services:

Your purchase of coaching packages or sessions indicates your commitment to participate in the process and follow through to its conclusion. However, we also understand that unexpected events can happen. In addition to the general guidelines outlined below, refunds and cancellations will be considered on an individual basis. We ask the Client to be committed and faithful, and we commit to offering grace when needed.

In general these guidelines apply for coaching refunds and cancellations:

The Client may cancel an order within 24 hours of purchasing and request a refund. The refund will be issued, minus a 5% transaction fee. All requests for refunds within the first 30 days will also be considered. To cancel or request to cancel, send your request to lisadion@strategicadvisorsolutions.com.
Once we have scheduled sessions with the Client, they are considered set appointments. However, if necessary, the Client may request to reschedule a session, if they give at least 24 hours advance notice.
If unexpected circumstances prevent the Client from completing all of their scheduled sessions, then the Client may request a refund for the amount pertaining to the remaining sessions. If approved, the refund will be issued, minus a 5% transaction fee.

Security of Customer Payment Information Processing

Strategic Advisor Solutions complies with the PCI standards and uses Stripe Capital for processing payments. You can learn more about what PCI compliance means for Stripe by reading about integration security. All customer’s payment information is handled safely with the upmost amount of care when doing business with us.